Privacy policy

This policy concerns the Château de Saint-Aubin website and distinguishes browsing it from bookings made through external services.

Controller and contact

MAISON DES GRANDS CRUS — Prosper Maufoux au Château de Saint-Aubin, 3 rue des Lavières, 21190 Saint-Aubin, France. For questions about your data or to exercise your rights, contact contact@prosper-maufoux.com, or write to this address.

Browsing the website

This website presents the property and its services. It has no customer account, contact form, newsletter or integrated payment. French or English is determined by the page address, not by a preference stored in your browser.

Delivering pages, photographs and fonts involves technical exchanges with hosting and delivery services: your IP address, browser information, requested resource and request time may be transmitted to them. The actual logs, retention periods and contractual recipients must be confirmed before this new website is published; this policy does not describe those records as anonymous.

Contacting the establishment

When contacting the establishment by telephone or email, you provide information needed to respond, such as your contact details and the content of your enquiry. Do not send sensitive data or payment-card numbers by email.

A booking enquiry may be processed to take pre-contractual steps or provide the requested service. Other information requests may rely on the legitimate interest in responding to your enquiry. The applicable basis depends on the request.

Bookings and external services

Booking buttons open FareHarbor, Reservit, TheFork or Secret Box. Information entered on those services is governed by their privacy notices and the establishment’s terms. Read those notices before providing information.

• FareHarbor: experiences.
• Reservit: rooms.
• TheFork: restaurant.
• Secret Box: gift vouchers.

Google Maps is not loaded automatically. A link opens it only when you choose to do so. Social-media links also open external services. Those services may receive technical information when you visit them; their policies then apply.

Cookies and trackers

The current website contains no advertising tracker added by the publisher. Fonts are delivered with the website’s resources, without automatically loading Google Fonts. This is not a guarantee that hosting services perform no technical data processing.

Any cookies or identifiers used by external services are covered by their own notices and privacy choices. If tools requiring consent are added to this website, they must remain disabled before your choice, and rejecting them must be as easy as accepting them.

Recipients and retention

Information provided to the establishment is intended for authorised staff handling your enquiry and, depending on the service, the relevant providers. Data needed for an enquiry is retained while it is handled; certain booking records may subsequently be retained to meet legal obligations or defend legal rights.

Actual retention periods, provider contracts and any transfers outside the European Economic Area must be specified by the establishment before launch. No unverified retention period or transfer safeguard is claimed here.

Your rights

Depending on the processing and the conditions of the GDPR, you may request access, rectification, erasure, restriction or portability, or object to processing. Where consent is used, you may withdraw it without affecting prior lawful processing. French law also allows you to give instructions concerning your data after death.

Send your request to the contact above. Proof of identity may only be requested where necessary, including when there is reasonable doubt about your identity. You may lodge a complaint with the French data protection authority, the CNIL.

Updates

This policy will be adapted to the services actually used at publication and to subsequent changes. Read the legal notices for publisher information.